I took my granddaughter for her last visits (back to back) with Dr. Britto for final tightening, checking, removal, and retainer fitting. We drove up from NC where she had recently moved near me. Not having been to this practice before, I was open to first impressions with no particular expect ions.
What I saw was a calm approachable professional man who took a personal interest in each patient, a genuinely friendly varied staff which obviously were happy to be part of this particular team, and a receptionist who seemed to know the first name of every patient who walked in (and immediately named me "Grandma" after hearing it from my granddaughter. It was evident to me that this Dr. Britto was to be trusted (as well as admired).
My granddaughter is a bit of a "drama queen" and when she proceeded to embarrass both of us with "theatrics" of tears and gagging, she was handled beautifully.
At the end of two days, my granddaughter walked out with a beautiful set of perfectly aligned teeth, and I left regretting that I may never see this doctor, his lovely energetic wife, or his caring staff again.